Robinhood Login — Quick Guide, Troubleshooting & Security
Overview: This guide explains how to sign in to your Robinhood account on the web and mobile app, common login problems and fixes, account recovery options, two-factor authentication (2FA) guidance, and security best practices to protect your funds and personal data.
How to sign in (web & mobile)
Web: Go to robinhood.com and click Log In (or visit https://robinhood.com/login). Enter your email address and password, then complete any required verification prompts.
Mobile app: Open the Robinhood app (iOS or Android). Tap Log In, enter your email and password, then follow on-screen verification steps. If you use biometric sign-in (Face ID / Touch ID), enable it under Settings for faster access.
Common login issues & quick fixes
- Forgot password: Use the “Forgot password?” link on the login page to request a password reset email.
- Wrong email address: Confirm you’re using the email tied to your Robinhood account. Try any alternate emails you might have used when registering.
- App update required: Ensure the app is updated in the App Store / Google Play — outdated apps can block sign-in.
- Network issues: Try switching between Wi-Fi and mobile data or restart your router/device.
- Account locked or suspicious activity: Robinhood may temporarily lock accounts — follow on-screen prompts or contact support for account-specific help.
Account recovery & identity verification
If you cannot access your account with password reset or standard recovery tools, Robinhood may require identity verification. Be prepared to provide:
- A government-issued photo ID (driver’s license, passport)
- Recent selfie for facial verification
- Personal details such as full name, date of birth, and SSN (last 4 digits) used at account opening
Follow the instructions in the app or on the Robinhood website to upload documents securely. Avoid sending sensitive documents via email — use their secure upload flows.
Two-Factor Authentication (2FA) & resetting 2FA
Robinhood supports 2FA for added security. If you lose access to your 2FA method (lost phone, authenticator app removed):
- Use backup codes if you saved them during setup.
- If you used SMS and lost your number, contact your mobile carrier to recover the number or reach out to Robinhood Support for account recovery steps.
- If needed, be ready to verify identity documents to reset 2FA.
Security best practices
- Use a strong, unique password and store it in a reputable password manager.
- Enable 2FA (authenticator app preferred over SMS when available).
- Never share login credentials, verification codes, or personal IDs via untrusted channels.
- Monitor account activity and enable notifications for sign-ins and transactions.
Frequently asked questions
Q: What if the password reset email doesn’t arrive?
A: Check spam/junk folders and ensure your email provider isn’t blocking messages from Robinhood. If still missing, request another reset and confirm the email address you entered is correct.